PDCA

Exercising, maintaining, and reviewing business continuity
www.timesofoman.com

The simplest process follows the Plan Do Check Act (PDCA) model. Planned: The scope is defined; resources are identified; and risks are evaluated, scheduled, and communicated in preparation. Done: The exercising is conducted in accordance with the …

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Cyberoam Achieves ISO 20000 Certification
allafrica.com

The ISO 20000 assessment had Service Strategy, Design, Transition, Operation and Continual Service Improvement aspects as key focus areas. A PDCA cycle ensuring strict compliance to ISO 20000 standards was followed. In the wake of radical IT trends …

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