Six Sigma: A Complete Step-by-Step Guide
This book is an introductory book for people who are not familiar with Lean Six Sigma. The book is divided into two parts: Fundamentals of Lean Six Sigma and Implementation of Lean Six Sigma. The foundation section covers the four keys to Lean Six Sigma and the five laws of Lean Six Sigma. The implementation section covers the first steps, introduces the reader to the tools in the Lean Six Sigma Toolkit, give examples from the public sector where Lean Six Sigma has been used for improvement and what the management need to do in order to support a successful …